Funding & Billing Officer - HomeCare

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people’s lives.

The Funding and Billing Officer will be responsible for efficient and accurate billing to government agencies and clients for Home Care programs and reconciliation of client accounts and unspent funds.

Your monthly tasks include:

• Accurate and timely processing of client accounts’ claims and reconciliations.
• Production of invoices and Home Care statements in line with due dates.
• Issuing of exit statements.
• Review and follow up of exception reports on client master data, including client budgets and status.
• Process adjustments to billing and funding as necessary.
• Investigate and resolve any rejected funding requests.
• Update appropriate RSL LifeCare systems (Alayacare, Fincare) for updated funding from government systems.
• Perform funding reconciliations and reclaim any lost funding from the government.

Our expectations are that you:

• Are currently studying or intend to start studying, for your CPA/CA qualifications
• Have a high level of analytical and problem-solving skills
• Have excellent organisational skills, high attention to detail and high degree of accuracy with data entry.
• Have strong numerical and computer literacy skills.
• Have strong written and verbal communication skills.
• Have the ability to meet strict deadlines.
• Demonstrate compassion, tolerance, patience and empathy for aged people and their families.
• Have the ability to work with sensitive and confidential information.
• Have appreciation and acceptance of people from different backgrounds and beliefs.

You will be a standout candidate if you have:

• Ability to understand legislative concepts of home care funding.
• Experience in the aged care sector, particularly in Home Care.
• Experience with Medicare would be desirable.

Benefits of working for RSL LifeCare:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Leave Loading - 17.5% pay top up on paid leave.

Benefits of working with RSL LifeCare:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more
• Fitness Passport
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Team-building activities, wellbeing days, and volunteering opportunities
• Leave Loading - 17.5% pay top up on paid leave

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.